Privacy Policy
How PONTREL handles personal data sent through the inquiry form and collected when you visit this website.
Who is responsible for your data
The personal data controller is an individual entrepreneur (FOP) Vita Humenyuk, Odesa, Ukraine. The full address is not published.
For privacy questions and requests write to ai.sales.employee@gmail.com.
What the inquiry form collects
We collect your name and your Telegram, WhatsApp or phone contact. If you choose to provide it, we also collect your email address. We may also collect the project type, package, budget and message you submit.
We also record the time you gave consent, the version of this policy and the language of the page. To limit spam we store a salted hash of your IP address, never the address itself.
Cloudflare Turnstile checks that the form is used by a person. It is loaded from Cloudflare when the page with the form opens.
Why we use your data and on what basis
We use the data from the inquiry form to reply to your inquiry, discuss your project, prepare a commercial proposal, take steps before a possible individual contract with you, and keep in touch about your inquiry afterwards.
The basis is taking steps at your request before a possible contract, together with your agreement, which you confirm by ticking the checkbox in the form.
We do not use inquiry data for advertising mailings.
Where your data goes
Inquiries are stored in a database hosted by Cloudflare. Cloudflare also provides hosting of this website and the Turnstile check.
A notification about each new inquiry is sent to the studio’s Telegram chat, so Telegram receives its contents. Notifications by email may be added later, and this section will then be updated.
Our technical providers may process data outside Ukraine. In that case the applicable safeguards and the terms of the relevant provider apply.
How long we keep it
Inquiries are kept for 12 months from the date of the inquiry.
Cookies and analytics
At the moment this website does not run any analytics. We plan to use Cloudflare Web Analytics for visit statistics and to improve the website; this section will be updated when it is switched on.
We do not use analytics or advertising cookies, and we do not use advertising tracking.
Cloudflare may use technically necessary mechanisms, including cookies, to keep the website secure and working.
Your rights and how to use them
You can ask us for access to your data, correction, deletion, restriction of processing, withdrawal of consent where it applies, and information about who receives your data.
Write to ai.sales.employee@gmail.com. We aim to answer privacy requests within 30 days.
Policy version: 2026-10-20
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